Guaranteed Removals (guaranteedremovals.com) promises to remove negative online content including Google reviews, news articles, and search results. They have been around for years and market themselves aggressively. But a look at their Trustpilot reviews tells a very different story from their marketing claims.
With a 3.1 rating on Trustpilot and multiple users calling the service a "scam," Guaranteed Removals deserves a thorough, honest examination. We looked at their pricing, process, user complaints, and how they stack up against more affordable alternatives.
Quick Answer:
Guaranteed Removals has a mixed reputation with serious complaints on Trustpilot (3.1/5 stars). Their pricing for review removal typically runs $500 to $900+ per review, and multiple users report poor communication and unfulfilled promises. ReputationZilla offers the same service at $150 per review with a proven track record and responsive support.
What Is Guaranteed Removals?
Guaranteed Removals is a Canadian-based online reputation management company that offers content removal services. Their services include removing negative Google reviews, suppressing negative search results, removing news articles, and deleting content from various websites. They market a "pay only for results" model and claim expertise in dealing with Google's content policies.
The company has been featured in some business publications and has a visible marketing presence. However, the gap between their marketing claims and actual user experiences is significant.
Trustpilot Reviews: The Red Flags
Guaranteed Removals has a 3.1 out of 5 rating on Trustpilot, which is concerning for a company in the trust business. Here are some of the recurring themes in negative reviews:
- "100% scam." Multiple reviewers use this exact phrase, reporting that the company took payment but failed to deliver results.
- "Two months with no contact." Users report being left in the dark for weeks or months without updates on their case.
- "They couldn't even contact the publisher." Some users report that after paying, Guaranteed Removals admitted they had not even begun work on their case.
- "Refund refused." Several complaints mention difficulty getting refunds when the service was not delivered as promised.
These are not isolated incidents. A pattern of similar complaints should be a major warning sign for potential customers.
Pro Tip:
Always check a reputation management company's own reputation before hiring them. If a company that specializes in managing online reviews has a 3.1 rating on Trustpilot, that should tell you something important about their service quality.
Pricing: What You'll Actually Pay
Guaranteed Removals uses a custom quote model with no published pricing. Based on user reports and industry analysis, their pricing for Google review removal typically falls in the range of $500 to $900+ per review.
For broader content removal projects (news articles, search results), costs can escalate to $2,000 to $10,000+ depending on the complexity. The lack of transparent pricing means you won't know the true cost until after sharing your specific situation with their sales team.
Compare this to ReputationZilla's fixed $150 per review, and the price difference becomes staggering. For 10 reviews, you'd pay $5,000 to $9,000+ with Guaranteed Removals versus $1,500 with ReputationZilla.
6 Problems With Guaranteed Removals
1. Poor Trustpilot reputation
A 3.1 rating with multiple "scam" accusations is a serious red flag. For a reputation management company, having a poor reputation is the ultimate irony and the ultimate warning sign.
2. Communication breakdowns
Multiple users report going weeks or months without updates. When you're paying hundreds or thousands of dollars for a service, you deserve regular, transparent communication about progress.
3. Overpriced for the service
At $500 to $900+ per review, Guaranteed Removals charges 3x to 6x what other effective services charge. The review removal process does not vary that dramatically between providers to justify such a markup.
4. Unfulfilled promises
Several Trustpilot reviews mention that Guaranteed Removals failed to deliver on their promises. Some users report paying for services that were never completed, with the company either going silent or providing excuses.
5. Aggressive sales tactics
Users report being pressured into signing contracts quickly, with salespeople emphasizing urgency and fear about the negative content. High-pressure sales tactics are a red flag in any industry.
6. Difficulty getting refunds
When results are not delivered, some users report difficulty getting their money back. For a company that advertises "pay only for results," this is a contradiction that cannot be ignored.
Guaranteed Removals vs ReputationZilla
| Feature | Guaranteed Removals | ReputationZilla |
|---|---|---|
| Price Per Review | $500 - $900+ | $150 |
| Trustpilot Rating | 3.1/5 stars | Excellent |
| Success Rate | Not verified | Proven track record |
| Communication | Frequently complained about | WhatsApp + Email + Live Chat |
| Transparent Pricing | No | Yes ($150 fixed) |
| Refund Policy | Disputed by users | Pay after results only |
| Cost for 10 Reviews | $5,000 - $9,000+ | $1,500 |
FAQ
Is Guaranteed Removals a scam?
While Guaranteed Removals is a registered business, multiple Trustpilot reviewers have described their experience as a scam due to unfulfilled promises and poor communication. Their 3.1/5 Trustpilot rating reflects significant customer dissatisfaction.
How much does Guaranteed Removals charge?
Pricing is not published and varies by case. Based on user reports, Google review removal typically costs $500 to $900+ per review, with comprehensive packages costing much more.
What is a better alternative to Guaranteed Removals?
ReputationZilla offers review dispute services at $150 per review with a proven track record, transparent pricing, and responsive multi-channel support. Unlike Guaranteed Removals, you truly only pay after results are delivered.
Why does Guaranteed Removals have bad reviews on Trustpilot?
Common complaints include poor communication, unfulfilled promises, high pricing, and difficulty getting refunds. For a reputation management company, having these issues with their own reputation is especially concerning.
Don't Overpay for Review Removal
Guaranteed Removals charges $500-$900+ per review with a 3.1 Trustpilot rating. ReputationZilla delivers at $150/review with a proven track record.

